How to Book QDC Appointment Online?

Need to buy alcohol in Qatar but dreading long wait times? The Qatar Distribution Company (QDC) requires all permit holders to book appointments before visiting their stores. This complete guide shows you exactly how to secure your spot and avoid wasted trips to QDC locations.

How to Book QDC Appointment Online (Short Answer)

Visit QDC’s website (qdc.com.qa), select “Store Visit,” and click “Next.” Enter your permit number, QID, email, and mobile number. Type the captcha code and click “Login.” Enter the emailed OTP, select your preferred date and time, and confirm your booking. Save the confirmation email to show when you arrive.

What is QDC and Why You Need an Appointment?

The Qatar Distribution Company (QDC) is the only authorized organization in Qatar that can legally import, distribute, and sell alcohol and pork products. Due to Qatar’s strict regulations on alcoholic beverages, residents must obtain a license permit from QDC to purchase these products.

Since June 16, 2020, QDC has moved to an appointment-only system, replacing the previous SMS verification method. This means all permit holders must book an appointment through the official QDC website before visiting any retail store.

Latest QDC Updates (2025)

Before diving into the booking process, here are some important updates about QDC operations:

• QDC Abu Hamour Hours: Open Saturday to Thursday from 9:00 am to 9:00 pm, and Friday from 1:00 pm to 9:00 pm
• Non-Permit Food Sales: Every Friday from 9:00 am to 11:30 am at Abu Hamour store
• Profile Registration: All customers must complete a one-time registration on the QDC website to use online services
• West Bay Branch: Located at West Bay Hotel Park (accessible only by vehicle, not pedestrians)

West Bay Branch Purchase Limits

• Beer: 3 cases only per item
• Spirits: 6 bottles only per item
• Wines: No limit

How to Book a QDC Store Visit Appointment?

Booking an appointment for your QDC store visit takes just a few minutes. Follow these simple steps:

Step 1: Visit the QDC Website

Open your web browser and go to www.qdc.com.qa.

Step 2: Select Your Appointment Type

On the homepage, you’ll see three options:

• Store Visit
• Permit Renewal/Lost Card
• New Permit/Joint Permit/Review Office

Click on “Store Visit” and then press the “Next” button.

Step 3: Enter Your Details

Fill in the required information:

• Permit Number: Your QDC license number
• QID Number: Your Qatar ID number (must match the license holder’s QID)
• Email Address: Where you’ll receive the verification code
• Mobile Number: Your registered phone number
• Captcha Code: Type the displayed characters to verify you’re human

Double-check all information to ensure it matches your permit details exactly.

Step 4: Receive and Enter the OTP

After submitting your details:

• Check your email for a one-time password (OTP)
• Enter this code on the website when prompted
• Click “Verify” to proceed

Step 5: Choose Your Appointment Date and Time

• A calendar will appear showing available dates
• Select your preferred date
• Choose an available time slot from the options shown
• Only available slots will be displayed – busy times fill up quickly

Step 6: Confirm Your Appointment

• Read the terms and conditions
• Check the box to agree
• Click “Confirm” to finalize your booking

Step 7: Save Your Confirmation

• A confirmation message will appear on your screen
• You’ll also receive an email confirmation
• Save this confirmation (either screenshot or email) to show when you arrive

Using QDC’s Online Shopping Service

QDC also offers a convenient “Click & Collect” service that allows you to pre-order products online and pick them up at your scheduled time. This option helps you avoid browsing in-store and ensures the products you want are available.

Step 1: Access the QDC Website

Go to www.qdc.com.qa.

Step 2: Select Online Shopping

From the homepage options, click on “Online Shopping” and then “Next”.

Step 3: Enter Your Permit Details

Provide the same information as for a store visit:

• Permit number
• QID number
• Email address
• Mobile number
• Captcha code

Step 4: Verify Your Identity

• Receive an OTP via email
• Enter the code on the website
• Click “Verify” to continue

Step 5: Select Collection Date and Time

• Choose when you want to pick up your order
• Remember you can change this up to 24 hours before your selected time

Step 6: Browse and Add Products to Cart

• Search for items using the search bar
• Add products to your cart by clicking the “Add” button
• Your monthly quota limit will be displayed at the top right
• You cannot exceed this limit in your order

Step 7: Review and Pay

• Check your order for accuracy
• Proceed to checkout
• Pay using a credit or debit card
• An order receipt will be sent to your email

Step 8: Collect Your Order

• Arrive at QDC on your selected date and time
• Take a token from reception
• Present your order receipt when called
• Collect your items

Important Rules for QDC Online Shopping

To ensure a smooth shopping experience, be aware of these key points:

• Minimum Order: There is a minimum order value for the Click & Collect service (visible after entering permit details)
• Order Cancellation: Orders can be canceled up to 24 hours before collection through the QDC Contact Us page
• No Modifications: Once placed, orders cannot be modified (only canceled)
• Collection Requirements: Orders can only be picked up by the main cardholder or a joint cardholder
• Missed Appointments: If you miss your collection time, your order will be canceled, and you’ll need to place a new order
• Pork Products: Online shopping is not available for pork products – these must be purchased in-store

QDC Store Locations

QDC currently operates two retail stores in Qatar:

QDC Abu Hamour Store

• Contact: +974 4469 9412
• Address: Plot #15, Street #668, Zone 56, Abu Hamour, Doha, Qatar
• Landmark: Near Safari Mall, off Wholesale Market Road

QDC West Bay Store

• Contact: +974 4469 9412
• Address: West Bay Hotel Park, Basement Level 1, Sheraton Road, Doha, Qatar
• Important Note: This location is only accessible by vehicle. Pedestrians cannot enter.

QDC Store Working Hours

Both QDC locations follow these operating hours:

• Saturday to Thursday: 9:00 am to 9:00 pm
• Friday: 1:00 pm to 9:00 pm
• Food sales for non-permit holders: Friday 9:00 am to 11:30 am (Abu Hamour only)

Tips for a Successful QDC Visit

To make your QDC experience as smooth as possible, keep these tips in mind:

Booking Advice

• Book Early: Appointment slots on Thursdays and Fridays fill up quickly
• Weekday Advantage: Consider weekday appointments for more availability
• Pre-Holiday Planning: Book well in advance before major holidays and Ramadan

Document Preparation

• Bring Identification: Always carry your Qatar ID and QDC permit
• Confirmation Email: Have your appointment confirmation ready to show
• Payment Methods: QDC accepts credit/debit cards and cash

Quota Management

• Track Your Limit: Monitor your monthly quota usage
• Expiration Timing: You’re allowed one purchase within 30 days after your permit expires (if you book the appointment before expiration)

How to Book Other QDC Appointment Types?

Besides store visits, you might need to book appointments for permit-related services:

Permit Renewal/Lost Card

• Follow the same initial steps but select “Permit Renewal/Lost Card” on the homepage
• Complete the form with your details
• Select an available appointment date and time
• Bring all required documents to your appointment

New Permit/Joint Permit/Review Office

• Choose “New Permit/Joint Permit/Review Office” on the homepage
• Fill in the required information
• Pick your preferred appointment slot
• Prepare necessary documentation based on the service you need

Frequently Asked Questions

Q: Can I visit QDC without an appointment?

While appointments are officially required, some users report that walk-ins are sometimes accepted on quieter days (Saturday through Wednesday). However, this is not guaranteed, and you may be turned away. Appointments are strictly required on Thursdays, Fridays, and during peak periods.

Q: Can joint cardholders book appointments?

Yes, joint cardholders can book appointments using their permit number (without the “J”) and the QID of the main permit holder.

Q: Can multiple people use the same appointment?

The main cardholder and joint cardholder can visit using the same appointment.

Q: What if my permit is about to expire?

You’re allowed one purchase within 30 days after the expiration date, provided you book a confirmed appointment at a retail store before the permit expires.

Q: How do I contact QDC customer service?

• Phone: (+974) 4429 9777
• Email: [email protected]
• Website: www.qdc.com.qa (Contact Us page)