How to Use Qatar Metrash App to Report Crimes?

Witnessing suspicious behavior or crimes in Qatar often leaves residents feeling helpless and unsure how to alert authorities quickly. The Ministry of Interior’s Metrash app now offers a direct, anonymous reporting system that connects citizens directly to the Criminal Evidence and Information Department without phone calls or office visits.

What is the Metrash App?

The Metrash (previously Metrash2) app is the official mobile application developed by Qatar’s Ministry of Interior (MoI). This digital platform provides Qatar residents and citizens with easy access to over 150 government services directly from their smartphones.

Beyond just crime reporting, the Metrash app allows users to:

• Renew residence permits
• Pay traffic violations
• Access visa services
• Complete driving license procedures
• Check travel status

The app uses advanced security measures to protect user data while offering services in both Arabic and English, making it accessible to Qatar’s diverse population.

Why Use Metrash for Security Reporting?

The security reporting feature in the Metrash app offers several important benefits:

• Complete Anonymity: Report suspicious activities without revealing your identity
• Direct Communication: Information goes straight to the Criminal Investigation Department
• Quick Response: Authorities can act faster with digital submissions
• Evidence Submission: Upload photos and exact locations to support your report
• No Office Visits: Complete the entire reporting process from your phone
• 24/7 Availability: Submit reports any time, day or night

These features make the Metrash app an effective tool for community security, allowing everyone to play an active role in keeping Qatar safe.

Step-by-Step Guide to Report Crimes via Metrash

Follow these simple steps to report suspicious activities or crimes through the Metrash app:

Step 1: Download and Register on Metrash

• Download the Metrash app from the Apple App Store or Google Play Store
• Register with your Qatar ID and mobile number
• Complete the verification process

Step 2: Access the Security Complaint Section

• Open the Metrash app on your smartphone
• From the main menu, tap on the “Security” icon
• Select “Security Complaint” from the options

Step 3: Choose the Correct Department

• In the dropdown menu labeled “Department”
• Scroll to find and select “CID” (Criminal Investigation Department)
• This is usually the 6th option, located between “Community Security Department” and “Capital Security Department”

Step 4: Select Application Type

• From the “Application Type” dropdown menu
• Choose “Provide Information”
• This option allows you to share security-related information

Step 5: Specify Crime or Suspicious Activity Type

• Select the appropriate category from the options provided:
  • Suspicious Vehicle
  • Suspicious Person
  • Suspicious Facility
  • Suspicious Residence
  • Information about Criminal Activity
• You can select multiple categories if needed

Step 6: Add Detailed Information

• Provide a clear description of what you observed
• Include important details like:
  • Time and date of the incident
  • Description of people involved
  • Vehicle details (if applicable)
  • Any patterns of suspicious behavior
  • Potential risks or threats

Step 7: Attach Evidence (Optional)

• Upload photos you may have taken of the suspicious activity
• Mark the exact location using the interactive map feature
• Add any additional remarks or observations

Step 8: Provide Contact Information (Optional)

• Enter your phone number if you’re willing to be contacted
• Add your email address for follow-up communications
• Remember: You can report anonymously by leaving these fields blank

Step 9: Review and Submit

• Check all information for accuracy
• Tap the confirmation button to verify your information
• Press “Next” to finalize and submit your report

Once submitted, your report goes directly to the Criminal Evidence and Information Department (CEID) for review and appropriate action.

Types of Incidents to Report

The Metrash app is designed to report various security concerns, including:

• Suspicious Vehicles: Cars parked in unusual places, vehicles following people, or abandoned vehicles
• Suspicious Persons: Individuals showing unusual interest in secure facilities, taking photos of sensitive locations, or monitoring residential areas
• Criminal Activities: Drug-related activities, theft, vandalism, or harassment
• Potential Threats: Situations that might pose risks to public safety
• Unusual Patterns: Regular occurrences that seem out of place or concerning

It’s important to report only genuine concerns based on actual observations rather than assumptions or personal disputes.

Conclusion

The Metrash app’s security reporting feature represents an important step forward in community policing and public safety in Qatar. By providing a simple, secure way for residents to report suspicious activities, the Ministry of Interior has created a powerful tool for maintaining Qatar’s reputation as one of the safest countries in the world.

Whether you’re a citizen, resident, or visitor, downloading the Metrash app and familiarizing yourself with its reporting features allows you to contribute to the safety and security of Qatar’s communities.